Help Center Donor Portal Every Way to Access Your Giving Info

Every Way to Access Your Giving Info

Donor Portal

You don't need a Studio account to see your own giving — but an account makes it easier. Here are all the paths, from simplest to most complete.

1. Your email receipts

Every gift sends an instant receipt to the email you used. Receipts include the amount, date, organization, fund, and a PDF suitable for tax records. Search your inbox for "receipt" plus the organization name and you'll find them.

2. Year-end giving statement

Most organizations email a consolidated tax statement in January covering the prior calendar year. If yours didn't arrive by mid-February, contact the organization — they can re-send from their admin.

3. Manage-link emails (for recurring gifts)

When you set up a recurring gift, the confirmation email includes a secure Manage your gift link. It opens a page where you can change the amount, update your card, or cancel — no password needed. The link is unique to that gift and doesn't expire.

4. The full Donor Portal (recommended)

Sign up once at usestudio.app/register with the email you donate with. You get:

  • History — every Studio gift you've made across every organization, with downloadable receipts.
  • Scheduled — every active recurring gift in one place (no digging through old emails for manage links).
  • Tickets — every event you've registered for, with QR codes.
  • Account — one profile, one password, one set of payment methods.

See Signing Up and Logging In and Viewing Your Giving History.

5. Ask the organization directly

If something's missing from all of the above (or you gave by cash/check outside Studio), contact the church or nonprofit — they have their own records and can email you a copy.

Troubleshooting: I can't find a gift

  • Used a different email? The portal links history by exact email match. If you gave under a different address, sign out and sign in with that one, or ask the organization to update the email on your donor record.
  • Gift didn't go through? A declined card won't show in your history. Check the failure email or try again.
  • Gave outside Studio? Only gifts processed through Studio show up here — cash, check, and gifts made on other platforms live with the organization's own records.
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