Stripe & Payments

16 articles

Help Center Stripe & Payments
Creating a Stripe Account From Scratch
You do not need to sign up at Stripe before you start. In Settings → Payments, use the Create one link underneath the Connect Stripe button:...
Stripe's nonprofit rate (2.2% + 30¢)
Stripe charges most businesses 2.9% + 30¢ per card transaction. Approved US nonprofits pay 2.2% + 30¢ instead — a saving of...
Connecting Your Stripe Account
Studio uses Stripe Connect to process payments for your workspace. Each workspace connects its own Stripe account, so donations, event ticke...
Understanding Processing Fees
Every payment processed through Studio has two fee components: 1. Stripe Processing Fee (pass-through)...
Accepted Payment Methods
Studio supports multiple payment methods through Stripe: Credit & Debit Cards Visa, Mastercard, Ame...
What Stripe Asks For: The Information Checklist
Stripe's signup is quick if you have everything in front of you and slow if you have to go hunting for a tax ID halfway through. Here's the...
Getting Verified: Account Status and Held Payouts
Stripe verifies every account before it will send money to a bank. Most of the time this happens invisibly during signup. Sometimes it asks...
Your Stripe Dashboard: What You Do There vs. in Studio
Once you're connected you have two places to look at money: Studio and your own Stripe Dashboard at dashboard.stripe.com. They're not duplic...
Disputes and Chargebacks: What to Do
A dispute — also called a chargeback — is when someone tells their bank they don't recognize or don't accept a charge. The bank pulls the mo...
Stripe Tax Forms and Your 1099-K
If Stripe processed enough volume for you in a calendar year, it issues you a 1099-K. It shows up in January and surprises people, so here's...
Stripe Won't Connect: Common Problems and Fixes
Most Stripe connections go through on the first try. When one doesn't, it's almost always one of the following. Work down the list. Stripe...
Choosing How You Take Payments: Stripe, Authorize.net or QuickBooks
Studio can take card payments for your organization three ways. Choose the one that fits how you already run your money. You can switch late...
Setting Up QuickBooks Payments
Coming soon. QuickBooks Payments shows as "Coming soon" in Settings → Payments until it opens. These are the steps you will follow then. Wi...
Finding Your Authorize.net API Keys
Studio needs three keys from your Authorize.net account to take card payments into it. They come from the Authorize.net Merchant Interface,...
Studio's Fee on Authorize.net and QuickBooks
When you take payments through your own Authorize.net or QuickBooks Payments account, each payment reaches you in full. Studio's fee cannot...
Monthly Giving and Payment Plans on Authorize.net or QuickBooks
Monthly giving, event payment plans and invoice autopay all work when you take payments through Authorize.net or QuickBooks Payments. Your p...

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