Help Center Design review Reply to and resolve comments

Reply to and resolve comments

Design review

The list on the right holds every comment on the design. Click any row to jump to its mark; click any mark to open its conversation.

Replying

Open a pin and type. Replies go out straight away rather than waiting to be grouped — somebody answering your question should not sit in a queue.

Resolving

When a piece of feedback has been dealt with, open it and press Mark resolved. Anyone on the review can resolve — a designer closing off feedback they have acted on is the normal case, not an overreach. Resolved comments are still there; they just stop counting as outstanding.

Reopen puts one back if it was closed too early.

Hiding what is done

The tick-in-a-circle button at the right end of the toolbar hides resolved comments so only outstanding feedback is left on screen. It is a view switch — it changes nothing and approves nothing.

Editing and deleting

You can edit or delete your own comments. You cannot edit somebody else's, on purpose: the thread is a record of what was actually asked for.

How people hear about it

A run of comments in one sitting arrives as one notification, not eleven — "Jacob left 12 comments on Homepage v2". A direct @ mention always arrives on its own, because being named is worth interrupting for. A short email summary follows once a review session goes quiet, showing each comment with a crop of the artwork around it.

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