Help Center Signals The Built-In Signals and Tuning Them

The Built-In Signals and Tuning Them

Signals

Studio comes with a set of ready-made signals you can tune under Signals → Settings:

  • Attendance gap — a regular attender stops showing up.
  • Giving lapse — a regular giver hasn't given in a while.
  • Group dropped — missed several group meetings in a row.
  • Serving no-shows — repeated no-shows on a serving team.
  • Recurring donation cancelled and Email unsubscribed — flagged right away.
  • Pathway stalled — stuck on a pathway milestone too long.

Tuning

For each signal you can change its severity, adjust its threshold (e.g. how many days counts as "lapsed"), set who it auto-assigns to, and turn it on or off. The built-in signals can be tuned but not deleted.

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