When you're scheduled, you can respond two ways — and both do the same thing.
From your Serving Schedule
- Open Serving Schedule (avatar menu, or the My Serving tile on the Launchpad).
- Find the pending service — it shows your role and time.
- Click Accept or Decline right on the row.
- Declining asks for a quick reason so your team leader knows why.
From the email
You'll also get an email when you're scheduled. Click Accept or Decline straight from it — no login required.
What happens after you respond?
- Accepted: the row shows a green Confirmed pill.
- Declined: it drops off your list and your team leader is notified with your reason.
Confirmed but something came up?
You can still back out — use Can't make it? on the row to decline. Better yet, if you know someone who could cover, use Suggest a sub from the row's "⋯" menu (see the "Suggesting a sub" article).