Help Center Pathways Auto-Steps and Stalled People

Auto-Steps and Stalled People

Pathways

Pathways can move along on their own and tell you when someone gets stuck.

Auto-steps

A milestone can be set to complete automatically when a matching event happens — for example a check-in, a first gift, a form submission, attending an event, or joining a group. You can still mark milestones by hand whenever you like.

Stalled people

If a milestone has a stall window and someone sits on it longer than that, Studio flags them as a care need in Signals ("Pathway stalled"), so a leader can follow up. This keeps people from quietly stalling halfway through a journey.

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Auto-Enroll People From a Form

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