Help Center Settings Processing fees, explained

Processing fees, explained

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Studio's platform fee depends on which subscription plan your workspace is on. Stripe's processing fee (the card or bank network's cost) is set by your own Stripe account and applies on top — Studio never marks it up.

Stripe fees (charged by your Stripe account, pass-through):

Studio's platform fee — this is what we keep on top of whatever Stripe charges your account:

PlanCardACH
Any Free tier (Craft / Faith / Cause / Missions / Events / Give)2.5%0.5%
Any Paid tier (Craft Pro / Studio+, Faith / Cause / Missions Paid, Events / Give Paid)0.5%0.1%

Paid plans drop the platform fee to a token amount because the subscription funds the platform.

Pick your plan to see how Studio's fee adds on:

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Example: $100 card charge on a Free tier

LineAmount
Charge$100.00
Stripe processing fee (2.9% + $0.30)$3.20
Studio platform fee (2.5%)$2.50
You receive$94.30

Example: $100 card charge on a Paid tier

LineAmount
Charge$100.00
Stripe processing fee (2.9% + $0.30)$3.20
Studio platform fee (0.5%)$0.50
You receive$96.30

$1,000 invoice — card vs. ACH on a Paid tier

MethodStripeStudioYou receive
Card$29.30$5.00$965.70
ACH (bank transfer)$5.00$1.00$994.00

ACH is significantly cheaper for larger payments — Stripe's ACH fee is capped at $5 regardless of charge amount.

"Cover the fee" — donor or attendee absorbs both

On donation pages and event ticket pages, you can let the supporter opt to cover both Stripe's fee and Studio's platform fee so your workspace receives the full intended amount. About 80% of donors say yes when asked.

Refunds

When you refund a charge, Stripe returns its fee to you in proportion to the refund amount. Studio's platform fee on the refunded portion is also reversed.

Free events

Free events have no fees at all — Studio doesn't charge anything when no money changes hands.

Where these rates come from

  • Stripe processing fee is Stripe's standard pricing — same for every business that uses them, not something Studio marks up.
  • Studio platform fee is set per subscription plan. Higher plans get marginally better rates as a perk on top of the feature unlocks (more sites, more storage, more team seats, etc.).

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